Shipping policy

1. Global Shipping Services

Coverage: USA, UK, EU countries, Canada, Australia, Japan, and other major markets (full list available at checkout)

Free Shipping Threshold: Orders over $69 qualify for free standard shipping

Restricted Areas: Certain remote regions/special countries (as indicated at checkout)

Processing Time: All orders ship within 1-2 business days (excluding holidays)

Transit Time: Estimated 7-15 business days for delivery (varies by destination)

✅ Covered by Us in most cases

❗ Rare cases where recipient payment is required (our support team will assist)

1.Package Receiving

Inspect Upon Delivery: Refuse damaged parcels and contact us immediately

Post-Delivery Issues: Require official damage proof from carrier for claims

2.Order Tracking

Proactively monitor your tracking number after shipment

For delivery issues, first contact your local carrier

3.Address Requirements

Returned Packages due to incorrect addresses:

First re-shipment: Free

Subsequent re-shipments: $8 fee

Not liable for delays caused by:

Natural disasters

Force majeure events

Lost/damaged parcels after shipment require carrier claims (we'll assist)=

Expedited Processing: Paid 24-hour rush shipping (select regions) - contact us

Bulk Orders: Orders over $300 receive priority customs clearance